It is important to us that we get things right. Our commitment to high standards applies to all editorial staff members, freelancers who work for us, and our business partners.
If we get something wrong, we would appreciate knowing about it. As such, please use the link below to contact our complaints and customer service team with any feedback or complaints regarding editorial material or the conduct of our staff during their work.
If you have any queries or complaints, please use our online form to contact us.
We must take action if we include or publish inaccurate aggregated content or articles. Such corrections will be listed on this web page.
Decisions about remedial action should be made in conjunction with the managing editor’s office and, where appropriate, the company’s head of legal.
10/10/2025: We deleted an aggregated article from Politico about Gavin Newsom’s contentious bill to spur housing construction, because it misidentified the group behind the bill, the pro-development California YIMBY.
11/06/2025: We removed a misleading article sourced from the Texas Tribune titled “Texas legalizes shooting invasive sheep from a helicopter.” An earlier version of this article incorrectly stated that the shooting of invasive sheep was allowed for sport, but it is actually for land management purposes. The article also misstated that aoudad sheep can crossbreed.
14/02/2025: We removed a misleading article aggregated from The Telegraph titled “Musk wins $400m US government contract for armored Teslas,” as the U.S. Department of State has denied the reporting.
07/01/2025: We removed a misleading article aggregated from The Times titled “Disturbing’ views of Muslim Council candidates.” An earlier version of this article incorrectly suggested that both candidates for leadership of the Muslim Council of Britain had praised Iran.
27/06/2024: We removed a misleading article aggregated from CNBC titled “Southwest Airlines cuts revenue forecast, blaming changing booking patterns.” An earlier version of this story misstated changes in Southwest’s capacity and cost estimates.
21/12/2023: We removed a misleading article aggregated from the Daily Mail titled “Study finds wearing masks for 30 minutes exposes to toxic chemicals.” The article, originally published in the Daily Mail in August 2023, failed to note a key finding of the study, indicating that the levels of these harmful volatile organic compounds “detected were very low, nearly 100–1000 times less than the recommended exposure limit set by NIOSH,” as reported by Health Feedback.