It is important to us that we get things right. Our commitment to high standards applies to all editorial staff members, freelancers who work for us, and our business partners.
If we get something wrong, we would appreciate it if you could let us know. As such, please use the link below to contact our complaints and customer service team with any feedback or complaints regarding editorial material or the conduct of our staff during their work.
If you have any queries or complaints, please use our online form to contact us.
We must take action if we include or publish inaccurate aggregated content or articles. Any corrections or withdrawals will be listed on this page.
Decisions about remedial action should be made in conjunction with the managing editor’s office and, where appropriate, the company’s head of legal.
03/11/2025: We removed a misleading article aggregated from The Times titled “Under-nines see Nazi propaganda on Roblox” because, on further inspection, the media outlet did not present proof that children under nine had, in fact, seen the disturbing content.
30/10/2025: We removed a misleading article aggregated from NPR titled “Trump rates meeting with China’s Xi 12 out of 10, lowers tariffs.” An earlier version of this article misquoted President Trump.
10/10/2025: We deleted an aggregated article from Politico about Gavin Newsom’s contentious bill to spur housing construction, because it misidentified the group behind the bill, the pro-development California YIMBY.
11/06/2025: We removed a misleading article sourced from the Texas Tribune titled “Texas legalizes shooting invasive sheep from a helicopter.” An earlier version of this article incorrectly stated that the shooting of invasive sheep was allowed for sport, but it is actually for land management purposes. The article also misstated that aoudad sheep can crossbreed.
14/02/2025: We removed a misleading article aggregated from The Telegraph titled “Musk wins $400m US government contract for armored Teslas,” as the U.S. Department of State has denied the reporting.
07/01/2025: We removed a misleading article aggregated from The Times titled “Disturbing’ views of Muslim Council candidates.” An earlier version of this article incorrectly suggested that both candidates for leadership of the Muslim Council of Britain had praised Iran.
27/06/2024: We removed a misleading article aggregated from CNBC titled “Southwest Airlines cuts revenue forecast, blaming changing booking patterns.” An earlier version of this story misstated changes in Southwest’s capacity and cost estimates.
21/12/2023: We removed a misleading article aggregated from the Daily Mail titled “Study finds wearing masks for 30 minutes exposes to toxic chemicals.” The article, originally published in the Daily Mail in August 2023, failed to note a key finding of the study, indicating that the levels of these harmful volatile organic compounds “detected were very low, nearly 100–1000 times less than the recommended exposure limit set by NIOSH,” as reported by Health Feedback.