It is important to us that we get things right. Our commitment to high standards applies to all members of our editorial staff, as well as freelancers who work for us, and our business partners.
In the event that we get something wrong, we would like to know about it. As such, for any feedback or complaints about editorial material or about the conduct of our journalists in the course of their work please contact our complaints and customer service team using the link below.
If you have any queries or complaints please use our online form to contact us.
If we publish information that turns out to be inaccurate it is important that the position be corrected. Sometimes an online amendment may be suitable, at other times it may be appropriate to publish a correction or an apology.
Decisions about remedial action should be made in conjunction with the managing editor’s office and, where appropriate, the company’s head of legal.